HOW CAN WE HELP?
Our customer service is available from Monday to Friday from 9am to 6pm and on Saturday from 9am to 3pm.
+421 915 264 112
We will get back to you within 1 to 3 working days.
Orders from our EU and Global store are shipped from our warehouses inSlovakia, Europe. UK orders are shipped from warehouses in theUnited Kingdomfor the most efficient and eco-friendly method of delivery.
It takes 2 business days when shipping to Slovakia, 2-4 business days when shipping within the EU, and 9 - 14 business days when shipping outside of Europe. Please bear in mind thatGarbage Gymnastic Rings are now available only to pre-order. Worldwide shipping starts from Thursday 7th October via complimentary standard delivery.
No. We offer free worldwide shipping on all pre-orders.
If you're in the EU then no import duties will apply. If you are outside of the EU, we are not responsible for customs/duties charges. These costs are determined by your local customs office. From 1st January 2021, the UK is no longer part of the EU. The UK orders are fulfiled from the local fulfilment centre, there are no extra taxes, customs and duties charged.
If there is something not quite right, we have a 45-day no questions asked returns policy. For pre-orders, the 45-day period starts on the day products are delivered.Please email us at email@example.com to start a return.