Shipping policy

 

Where do we ship?

Marmati orders are delivered using our worldwide shipping service. Shipping is free on any order over €150, using standard EU shipping.

All products are shipped from our warehouses in Slovakia, Europe. UK orders are shipped from warehouses in the United Kingdom for the most efficient and eco-friendly method of delivery.  

How long does it take to arrive?

Depending on which country you are ordering to, we offer a number of delivery methods. It takes 2 business days when shipping to Slovakia, 2-4 business days when shipping within the EU, and 9 - 14 business days when shipping outside of Europe. We also offer express shipping for applicable charges that will be reflected in shopping basket checkout.

All orders within the EU are shipped with a standard courier service or Express delivery service. Orders received from outside the EU ( Asia, Norway, Switzerland, U.S., Canada, etc.) we can ship only with Express delivery service. 

How much does the shipping cost?

EUROPEAN UNION 

3 to 5 business days - FREE

UNITED KINGDOM 

3 to 5 business days - FREE

SWITZERLAND and NORWAY

3 business days - €15

EXPRESS DELIVERY EU

1 to 2 business days - €10

REST OF THE WORLD

Approximately 7 business days - €13

Marmati offers FREE standard EU shipping on any order over €150.

Who pays customs fees or taxes for international orders?

The international package will be subject to customs/duties charges. Marmati is not responsible for customs/duties charges. These costs are determined by your local customs office. From 1st January 2021, the UK is no longer part of the EU. The UK orders are fulfiled from the local fulfilment centre, there are no extra taxes, customs and duties charged.

Pre-order shipping dates

Cloud™ Parallettes are now available only to pre-order. Worldwide shipping starts from 8th October 2024 via complimentary standard delivery.